Effects of COVID-19 on Channel Partners

New research on solution and service providers reveals how the coronavirus pandemic is affecting business plans and technology priorities for the coming months.

As the COVID-19 pandemic continues to spread, so too do the uncertainty and economic upheaval that accompany it. Spiraling infections and sobering mortality rates have forced radical changes in the way we live, work and conduct business. No segment is immune.

In the IT channel, solution and service providers find themselves struggling to deal with the pandemic’s disruptions to sales cycles, support processes, vendor relationships and cash flow even as they field a flood of customer requests for technology products and services that support remote workforces. How the crisis will ultimately shake out for partners remains an open question.

The impact will be profound, and not all businesses in the IT channel, as elsewhere, will survive. Economists now say the U.S. economy will contract 30% in Q2; a late rally in Q4 will be insufficient to keep the nation from double-digit losses for the year.

The 2112 Group report, “COVID-19 Pandemic Impact on Channel Partners,” provides visibility into the challenges, preparedness and recovery strategies at work among businesses determined to survive the COVID-19 crisis intact and serves as a starting point for future business continuity planning.

Based on survey results collected in late March, the report captures views of managed service providers, value-added resellers, systems integrators and IT consultants representing organizations from small to large.

> Read the entire article, Effects of COVID-19 on Channel Partners, at techtarget.com.