SolarWinds MSP Launches MSP Pulse Benchmarking Tool for MSPs

Delivered in Partnership with The 2112 Group, New Tool Enables MSPs to Get a Business Health Check Compared Against Their Peers

DURHAM, North Carolina – June 28, 2018SolarWinds MSP, a global leader in delivering comprehensive, scalable IT service management solutions to IT solution providers and MSPs, has today launched MSP Pulse, a benchmarking tool that is designed to enable managed service providers to effectively understand the health of their business, with deep insight into opportunity areas for new investment, and an understanding of how they rank against their peers.

MSP Pulse was developed in partnership with The 2112 Group, a leading business-strategy firm focused on improving the performance of technology companies’ direct and indirect channels. With the new tool, MSPs answer a few questions that drive a customized, comprehensive report. It details:

  • How their MSP business compares with peers across North America and Europe
  • Deep insight into how they stack up on revenue, profit, service selection, sales capacity, customer engagement, and growth potential
  • How to help influence better planning for future investments in the business

MSPs in North America or Europe can use the benchmarking tool for free. Additionally, 2112 and SolarWinds MSP will periodically publish high-level industry reports based on findings from the benchmarking tool.

“As our mission statement communicates, we work to help MSPs succeed,” stated John Pagliuca, senior vice president, SolarWinds MSP. “MSP Pulse delivers another key tool they can add to their business growth toolkit, helping them to gain deeper insight into their own business and the state of the market.”

“2112 supports the MSP Pulse tool because, like SolarWinds MSP, we are committed to helping businesses build efficient, productive, and prosperous managed services practices,” stated Larry Walsh, CEO of The 2112 Group. “We’re thrilled to be launching this tool together and look forward to some powerful outcomes.”

About SolarWinds MSP
SolarWinds MSP empowers IT service providers with technologies to fuel their success. Solutions
that integrate layered security, collective intelligence, and smart automation—both on-premises and
in the cloud, backed by actionable data insights, help IT service providers get the job done easier and
faster. SolarWinds MSP helps our customers focus on what matters most—meeting their SLAs and
delivering services efficiently and effectively. For more information, visit solarwindsmsp.com

The SolarWinds and SolarWinds MSP trademarks are the exclusive property of SolarWinds MSP UK Ltd. or its affiliates and may be registered or pending registration with the U.S. Patent and Trademark Office and in other countries. All other SolarWinds MSP UK and SolarWinds trademarks, service marks, and logos may be common law marks or are registered or pending registration.  All other trademarks mentioned herein are used for identification purposes only and are trademarks (and may be registered trademarks) of their respective companies.

© 2018 SolarWinds MSP UK Ltd. All rights reserved.

For more information:
Karla Walls
Karla.walls@solarwinds.com

About The 2112 Group
THE 2112 GROUP is a business strategy firm focused on improving the performance of technology companies’ direct and indirect channels through our portfolio of market-leading products and services. We leverage proprietary intelligence with qualitative research, market analysis, tools, and enablement programs. Our industry experts approach each engagement by applying innovative solutions customized to meet the needs of our clients. By looking at the technology market from the viewpoint of vendors, partners, and end users, 2112 is uniquely positioned to develop go-to-market strategies that are beneficial to all parties from both a channel and enterprise perspective.

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