ServiceNow-AWS Cloud Partnership May Ease Self-Service SaaS

 

The AWS Service Catalog Connector for ServiceNow could ease self-service SaaS application deployments for IT departments and their cloud-hungry end-users. Will partners plug in?

Amazon Web Services has launched an AWS Service Catalog Connector for ServiceNow, which could ease self-service SaaS application deployments for IT departments and their cloud-hungry end-users. There are also channel partner implications, especially for midmarket MSPs that increasingly run ServiceNow for IT service management (ITSM) capabilities.

Even before this ServiceNow-AWS connection arrived, more than 1,400 ISVs relied on AWS marketplace to reach more than 170,000 enterprise buyers, Amazon asserts. Pundits like The 2112 Group have been watching the marketplace’s growth closely, studying the potential “Amazon effect” on IT channel partners.

The new ServiceNow-Amazon adds a new wrinkle to that discussion, essentially keeping IT departments in control of end-user cloud application access. …

by Sarah Kimmel

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