Author:The 2112 Group

Podcast: Delighting Customers

Kevin Gilroy, executive vice president of Samsung Electronics, knows a thing or two about building the right solutions for their market, simplifying complex systems and delighting customers to keep them engaged. Gilroy shares his insights and approaches to delighting customers....

POD2112

Podcast: Capitalizing on Recurring Revenue

The gaining popularity of managed services among vendors and solution providers, the importance of building strong services businesses and the mistakes large vendors make in transitioning to managed services and recurring revenue models....

Podcast: Enabling Control in the Cloud

CloudPlus CEO Tony Francisco shares with Pod2112 how his company is giving more control over the cloud to its partners and customers, and enabling more SMB and midmarket organizations to capture the benefit of cloud services. ...

Podcast: Avoiding Tech Marketing Pitfalls

Marketing guru Jennifer Anaya, vice president of marketing at Ingram Micro and head of Agency Ingram Micro, joins Larry Walsh to share how the most successful companies deliver superior marketing that attracts, informs and retains customers....