2112 Channel IQ Quiz

2112 Channel IQ


1. Few partners are exclusive to one vendor. On the average, how many vendors does the average partner actively work with on a regular basis?
2. Which of the following terms describes when a vendor and channel partner are at odds over a sales opportunity?
3. What is the purpose of a service-level agreement (SLA)?
4. Which of the following companies is an example of a typical two-tier channel organization?
5. Which of the following is NOT a primary example of the value-add provided by channel partners to end users?
6. Which of the following is NOT a mechanism for managing and mitigating channel conflict between vendors and partners?
7. What does the channel provide to vendors?
8. What term describes a partner that sells product and services (managed and professional), and provides customers with pre- and post-sales technical support?
9. The purpose of a partner portal is to provide partners with what kind of materials and support?
10. Which of the following should a vendor NOT do to increase partner engagement and performance during difficult economic times?